Privacy Policy
Last updated: 27th September, 2024
At Tillyn.store, we respect your privacy and are committed to protecting the personal information you share with us through our website tillyn.store. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services to browse, shop, and interact with our platform.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number and delivery address
- Account Information: Your account details, including your username, password, purchase history, and preferences.
- Browsing Information: We may collect data about how you navigate and use the Website, including your IP address, browser type, operating system, referral URLs, and other technical details.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience on the Website, including tracking preferences and understanding how visitors use the site.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: We use your personal information to process orders, handle transactions, ship products, and provide customer support.
- To Improve Our Website: We analyze user behavior and feedback to improve our product offerings, customer experience, and website functionality.
- To Send Communications: We may use your contact information to send order confirmations, updates, newsletters, and promotional offers. You can opt out of marketing communications at any time.
- To Enhance Security: We monitor user activity to prevent fraud and secure the Website from unauthorized access or abuse.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with delivery, email services, and analytics may access your data to fulfill their duties.
- Legal Compliance: We may disclose your information if required by law, such as in response to legal proceedings or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
4. How We Protect Your Information
We use industry-standard security measures to safeguard your personal information, including encryption, secure data storage, and access controls. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may access and update your account information at any time through your user account on the Website.
- Data Deletion: You may request the deletion of your personal data, except for information we are required to retain for legal or business purposes.
- Marketing Preferences: You can opt out of receiving promotional emails by following the instructions in the email or adjusting your account settings.
- Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Website.
6. Third-Party Links
Our website may contain links to third-party websites that are not controlled or operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. International Users
If you are accessing our Website from outside Ghana, your personal data may be transferred to and processed in Ghana where our servers and facilities are located. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with the "Effective Date" revised. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +233 0500303230 / +233 0546455953
- Address: Gz-043-2515